PAKSIGMA NETWORKS (PVT) Ltd. Provides expertise specifically tailored to the needs of each client in the following areas:

IT strategy and architecture services

PakSigma’s IT strategy and architecture services are designed to give you insight into the state of your IT infrastructure, so you can identify opportunities for added efficiency, business value and growth — and create a roadmap of clearly defined steps to improvement.
We can help you run IT more like a business — with IT initiatives that are aligned closely with business objectives. And, to get you there faster, we apply proven assets, reusable reference architectures and consistent, repeatable methods — drawn from our experience with both client projects and our own internal initiatives.

Migration Services
As firms upgrade or migrate from one Network Operating System (NOS) to another or from one messaging/groupware system to another etc., they need the assistance of a business partner with experience in these areas. We are an ideal partner using project teams that can handle any stage of a migration, from upgrading and/or expanding an existing network, to integrating disparate networks to creating a new environment from an existing environment. i.e. Novell NetWare migration to UNIX, LINUX, Windows Server or cc:Mail/MS-mail migration to Exchange.
When you need to extend the capabilities of an existing installation or implement a technology upgrade with a clear migration path, PakSigma can propose and implement a range of up-to-date solutions that build on what you have, hopefully without losing the value of your current investment.

Service Level Agreements
One of the best ways to measure and enforce excellent performance is through the use of Service Level Agreements (SLAs). PakSigma can draw up contracts that stipulate SLAs, which conform specifically to your organization’s needs, and define the service commitments that PakSigma will Endeavour to adhere to. Contract definitions, helpdesk procedures and escalation rules, and policy requirements can be tailored to your organization’s exact requirements, giving you full control and oversight. Contract definitions can address issues such as supported days, times, time zones, contacts and topics. Escalation rules can stipulate how and when calls are to be escalated, and who they should be escalated too.

IT Education & Training
Your employees are your most valuable assets and for your company to be as successful as possible, your employees need to be as efficient as possible. When it comes to using information technology, this is only possible if your employees are properly trained on the software they use and this is where we can help. PakSigma Training, part of the PakSigma, have been providing PC training courses on the major software packages for over 12 years and are proud to be a Microsoft Certified Solution Provider. This combination of proven experience and manufacturer accreditation is the reason why we are trusted by hundreds of companies to provide a high quality PC training service for their employees.

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